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Director, Client Relations

Puget Sound Workers’ Compensation Trust and Unemployment Pool (PSWCT/UP) is seeking a Client Relations Director to provide leadership, strategic direction, and oversight for optimizing relationships with school district customers relative to unemployment and workers’ compensation risk management activities. The position cultivates and supports effective, compliant, productive, and strategic business relationships by ensuring school district customers have the information, tools, and incentives to mitigate workers’ and unemployment compensation risk, effectively. The Client Relations Director is accountable for all outward-facing member communications, promotes knowledge, visibility and value of programs and services among members, aligns school district member needs with programs and services, and serves as a member of the PSWCT/UP Leadership Team.

PSWCT/UP, under the administrative oversight of Puget Sound Educational Service District (PSESD), is a public entity risk pool providing coverage for and management of on-the-job injuries and unemployment claims for 34 school districts, PSESD, and their 45,000 employees in 6 counties within the State of Washington.

PSESD is one of nine regional educational agencies serving school districts and state approved charter and private schools in Washington. Serving over 39% of Washington’s K-12 public school students, our agency provides critical services designed to ensure that our students are ready to enter school, achieve at high levels in the K-12 system, and succeed in postsecondary endeavors. We are committed to becoming an Antiracist Multicultural Organization driven by equity in education. To learn more about PSESD, visit

Minimum Qualifications

  • Bachelor's Degree in Business, Marketing, Sales, Risk Management, or related field
    (AA degree in Business, Marketing, Sales, Risk Management, or related field and progressively responsible work-related experience or a high school diploma/GED or equivalent and progressively responsible work-related experience may substitute for Bachelor’s degree).

  • Successful experience selling, marketing, promoting, and/or advancing risk management and/or loss control services within a customer base.

Preferred Qualifications

  • Experience within a workers’ compensation environment administering loss control and risk management programs;
  • Supervisory experience;
  • Certified Safety Profession (CSP) or similar and/or Associate of Risk Management (ARM) or similar.

Please note, applicants should describe their experience meeting minimum qualifications (and preferred qualifications if applicable) in cover letter and resume as part of the application and salary placement process. Unofficial transcripts are required as part of a complete application.

Location: Based in Renton
Job Type: Full-time, Year ‘Round
Salary: $82,415 – $108,135 (Salary Band M)
Department: Puget Sound Workers' Compensation Trust and Unemployment Pool

We attract, retain, and motivate exceptional people with an equitable and competitive compensation package. Salary offers consider candidate qualifications, experience and internal equity. 


We offer comprehensive benefits:

  • Medical, dental, and vision
  • 24 annual leave days per year
  • 12 sick days
  • 11 paid holidays
  • Participation in Washington State Department of Retirement System
  • Tax Sheltered Annuity Plan
  • Subsidized ORCA card
  • Free parking

Open until filled; for best consideration, submit complete application by Wednesday, March 31. Interviews are tentatively scheduled for Monday, April 5 via videoconferencing.

Jobs are listed here for information only. To apply for a specific open position, you must be a registered applicant in the Fast Track Application System and apply specifically for each position for which you wish to be considered.


The Puget Sound Workers’ Compensation Trust and Unemployment Pool is a self-insured pool for workers’ compensation coverage and unemployment compensation. Learn more at

800 Oakesdale Avenue SW Renton, WA 98057 |